Help and FAQ

TopFollowers runs promotion plans for social profiles. You choose what you want more of (followers, likes, views, comments or shares) and we show your profile or post to more people until the plan is delivered. It works with Instagram, TikTok, YouTube, X and Facebook.

No. You connect with your public username only. We never ask for a password, a login code or access to your account.

Yes. Plans can only be delivered to public profiles and posts. If you switch to private while a plan is running, delivery pauses or stops.

Yes. Open More, then Switch account, to connect another profile on the same platform or a different one. You can move between them at any time. Each profile has its own coins and orders.

Most plans start within minutes to a few hours. Larger plans are delivered gradually. Every order shows its progress and an estimated finish time.

Usually not. Orders are processed in turn, and busy periods add a wait before delivery starts. If an order has been waiting for more than 24 hours, contact us with the order number.

The most common reasons are a private account, a deleted post, or a username that changed while the plan was running. The order page shows the reason.

Some plans include a refill period. If the order page shows a Request a refill button, use it and we top the order back up.

No. Once a plan is running it cannot be changed or moved to another post, so check the profile or post on the review screen before you confirm.

Coins are the credit used inside TopFollowers. Spend them on any plan priced in coins. You can earn them for free or top up with PayPal.

Check in every day on the Coins page, and use Exchange to follow, like and watch content from other members. Each action adds coins to your balance.

Plans are priced either in coins or in money. Money payments go through PayPal, where you can use your PayPal balance or a card. We never see your card details.

PayPal confirmations can take a minute or two. Open Orders and check again. If nothing appears after ten minutes, contact us with your PayPal receipt and we will sort it out.

Exchange shows you profiles, posts and videos from other members. Follow, like or watch the ones you genuinely enjoy, come back to the page, and coins are added to your balance.

Every action is checked before coins are added. If a follow or like cannot be confirmed, for example because the account is private or the action was undone, no coins are added. Move on to the next one.

Exchange is available on Instagram and TikTok.

Open More, then Switch account, and remove the profile, or use Sign out. This removes it from this device. To have your data deleted from our systems, contact us.

Use Contact us on the More page. Include your username and, if it is about an order, the order number.