Terms of service

About these terms

These terms apply when you use TopFollowers (“the service”, “we”, “us”). By using the service you agree to them. If you do not agree, please do not use the service.

The service

TopFollowers offers promotion plans that increase the visibility of public social media profiles and posts, an exchange where members earn coins by engaging with each other's content, and tools such as the hashtag generator and the Instagram analyzer.

We are an independent service. We are not affiliated with, endorsed by or sponsored by Instagram, TikTok, YouTube, X or Facebook.

Your profile and your responsibilities

You connect a profile by entering its public username. We never ask for your password.

You confirm that you own or are authorized to promote every profile you connect, that the profile and the posts you promote are public, and that your use of the service follows the rules of the platform the profile is on.

You must be at least 16 years old, or the age of digital consent in your country if that is higher.

Coins

Coins are a credit that can only be used inside TopFollowers. They have no cash value, cannot be transferred to another person and cannot be exchanged for money.

Coins earned or purchased are tied to the profile they were added to.

Orders and delivery

When you start a plan we begin showing your profile or post to more people. Start and completion times shown in the service are estimates, not guarantees.

Results depend on things we do not control, including your content and the platform itself. We do not guarantee a particular outcome, and numbers delivered may later change.

Keep your account public and do not change your username while a plan is running. A plan that cannot be delivered because the account became private, the post was removed or the username changed may be stopped.

Payments

Plans and coin packs priced in money are paid through PayPal. PayPal processes the payment under its own terms; we do not receive or store your card details. Prices are shown before you pay and include any discount that applies.

Refunds

If a plan paid with coins cannot be delivered in full, the coins for the undelivered part are returned to your balance.

If a plan paid with PayPal cannot be delivered in full, we refund the undelivered part.

Completed plans and used coins are not refundable. If you believe a payment was taken in error, contact us within 14 days and we will review it.

Exchange

Engaging with other members' content is voluntary. Only follow, like or watch content you are genuinely interested in. Coins are added after an action has been confirmed, and may be withheld or removed if an action is undone or cannot be confirmed.

Acceptable use

Do not use the service for content that is illegal, hateful, sexually explicit or deceptive, to promote a profile you have no right to promote, or to interfere with the service or other members. We may refuse or stop an order, or remove access, if these terms are broken.

Disclaimers and liability

The service is provided “as is”. To the extent the law allows, we are not liable for indirect or consequential loss, or for actions taken by a social media platform in relation to your account. Our total liability for any order is limited to the amount you paid for it.

Changes

We may update the service or these terms. When we make a material change we update the date at the top of this page. Continuing to use the service after a change means you accept the updated terms.

Contact

Questions about these terms?